Features
Everything on this page is included in every plan. It's built from a working grooming salon's system and thousands of real appointments, and we keep adding to it with the groomers who use it.
The diary
- Day, week and year views, with a column for each groomer
- Suggested times that leave no gaps, using how long each dog really takes
- Working days, hours, breaks and holidays for each groomer, plus bank holidays
- Recurring bookings – "every 6 weeks for the next 6 visits" – with any clashes shown
- Two dogs from one house booked back to back, or side by side with two groomers
- A warning before a day is over-booked
Prices
- Your own treatments, priced by breed, with size and coat surcharges if you use them
- Extras like nails, teeth and de-shedding
- Multi-dog discounts, worked out as you book
- One grid to set every breed's prices and times at once
Customers and dogs
- One record per family, with every dog
- Coat, behaviour and grooming notes, and what was done each visit
- Health alerts – allergies, medication, vaccinations – shown when you book
- Each customer's text and email choices recorded, as GDPR expects
Texts
- A reminder the day before – one per family, however many dogs
- "Due a groom" and "we've missed you" texts from each dog's usual gap
- A full history of every text sent
- Free texts every month on every plan, with top-ups if you need more
Online booking and deposits
- A booking page with your name, logo and colours, for your website or social media
- You choose the treatments, notice and groomers customers can book
- Approve each request, or let them book straight in
- Card deposits – yes or no, a fixed amount or a percentage – to stop no-shows
After the groom
- Photo report cards, sent to the owner by text
- Google review requests – at most once in a while per customer
- A list of dogs that fit a cancelled slot, with one-tap text offers
Reports that suggest what to do
- Regulars gone quiet, with what they used to spend
- Breeds that regularly overrun their price
- Takings by groomer, treatment and hour; this year against last
- Quiet slots that keep going empty
- How full each groomer's week is
Your business, looked after
- Your logo and colours on every screen
- A login for each member of staff, at no extra cost
- Undo on every change, with a record of who did what and when
- Nightly backups, stored in the UK
- Download all your records as spreadsheets at any time
Coming next
Being built with our founding groomers. Tell us what you'd like first.
Customer page
- Owners see upcoming bookings, cancel or rebook, and update their details
- Optional "Reply Y to confirm" texts
For bigger teams
- Staff roles and permissions
- Tips and commission reports
- Each groomer's diary in Google or Apple Calendar
Become a founding groomer
We're looking for the first groomers to use it and tell us what to improve. Founding groomers get the first month free, a lower price for as long as they stay, and we bring your customers and dogs across for you, free.